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Subscription Policy

Effective date: 2026-01-01 · Last updated: 2026-01-01

Thank you for subscribing to Decluttr AI. This Subscription Policy explains how our subscription service works, including billing, automatic renewals, cancellation, and refunds. By subscribing, you agree to the terms outlined below. This Subscription Policy supplements, and should be read together with, our Terms & Conditions and Privacy Policy.

1. Subscription service

The Decluttr AI mobile application (the "App") is provided by Visatech S.R.L., a company incorporated under the laws of Italy with registered office at Via del Lauro 9, Milan, Italy, 20121 ("Visatech", "we", "us"). The App is offered on a recurring subscription basis under the paid "Pro" tier. By subscribing, you gain access to the premium features available under your selected plan. Use of the Free tier does not require a subscription.

2. Subscription plans

The available plans, pricing, and billing frequency are displayed before you complete your purchase. Prices may vary depending on your region or payment method. The current plans are:

  • Pro Weekly: US$6.99 per week, with a 3-day free trial for new subscribers.
  • Pro Yearly: US$39.99 per year, with a 3-day free trial for new subscribers.
  • Lifetime: US$69.99, a one-time non-recurring purchase (not a subscription).

Prices are listed in US dollars and may differ in your local currency. The price and plan shown by the Apple App Store or Google Play at the moment of purchase is the authoritative price you will be charged. Where introductory free trials are not available in your region, the App will disclose this before purchase.

3. Automatic renewal

Pro Weekly and Pro Yearly are recurring subscriptions. Unless cancelled at least 24 hours before the end of the current billing period, your subscription will automatically renew for the same duration at the applicable subscription fee. Payment is charged to your Apple ID or Google Play account at confirmation of purchase and again on each renewal. By subscribing, you authorize this recurring charge through the relevant app store. The Lifetime plan is a one-time purchase and does not renew.

4. Billing

Subscription charges are billed in advance at the beginning of each billing cycle through the Apple App Store or Google Play, using the payment method on file with your Apple ID or Google Play account. If a payment cannot be processed by the store, your access to Pro features may be suspended or terminated until payment is successfully completed.

5. Cancellation

You may cancel your subscription at any time. Cancellation stops future renewals; you will continue to have access to Pro until the end of your current paid subscription period, unless otherwise required by law. Because all billing is handled by Apple and Google, you cancel through your store account:

If you need help cancelling, write to support@decluttrai.com.

6. Refund policy

All purchases are processed by Apple or Google, and refund requests are handled by them under their respective policies. Subscription fees are generally non-refundable once charged, except where required by applicable law or expressly stated otherwise. You may request a refund here:

EU 14-day right of withdrawal. By starting a Pro Weekly or Pro Yearly subscription, or by activating your 3-day free trial, you expressly consent to the immediate execution of the contract and acknowledge that the 14-day right of withdrawal for digital content under the Italian Consumer Code (Legislative Decree 206/2005, implementing Directive 2011/83/EU) is forfeited. You may still cancel the next renewal at any time through your App Store or Google Play account settings.

If you believe you have been charged in error, please contact support@decluttrai.com for assistance.

7. Changes to subscription fees

We reserve the right to modify subscription prices from time to time. Any change will take effect upon your next renewal, where permitted by applicable law. Where required, you will be notified in advance and, where the app store requires it, asked to confirm the new price before it applies.

8. Service availability

We strive to maintain uninterrupted access to our services. However, we do not guarantee that the service will always be available or free from interruptions due to maintenance, technical issues, or circumstances beyond our control.

9. Changes to this Subscription Policy

We may update this Subscription Policy periodically. The latest version will always be published on our website and within the mobile application with the updated effective date. Material changes will be announced as described in our Terms & Conditions.

10. Contact us

If you have any questions regarding your subscription, billing, or cancellation, please contact us at:

Visatech S.R.L.
Via del Lauro 9, Milan, Italy, 20121
Registration No: MI - 2631753
VAT: IT 11929140967
support@decluttrai.com

We will make reasonable efforts to respond to your inquiry as promptly as possible.